lol
Madagascar CIO https://www.emediaplace.com The Incredible Code Injector
I like to finish the work started. I like open source software, I like Linux. I maintain daily 5 Linux servers I like Wordpress and WPMU DEV. I am particularly comfortable with Wordpress I practice since version 2.0. (I'm not young anymore...) I also work on WHMCS installation which I own for my needs. I have a micro company full of enthusiastic developers (all champions in their field: HTML, CSS, PHP, etc.) they will be there to help me if I have a problem that I am not able to solve (it happens .. .). I do translation from English to French when I have free time.
Member since December 2012
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lol commented on Allow other user roles to access to the categoriesMay 22, 2017Hello uttam, I appreciate that you test my modifications (the modified files are commented, in French, sorry ...). And if my code is rotten you can fix it ... ;-) If I can help it is with pleasure (especially since the requested functionality is really important for me). Good evening / day ... Laurent.
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lol commented on Allow other user roles to access to the categoriesMay 22, 2017Here: https://cloud.emediaplace.com/s/wWtGh3uuW2dEMK5
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lol commented on Allow other user roles to access to the categoriesMay 22, 2017[zip] [denied extension] incsub-support-updated-lol-v1.zip (395.1 KB)
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lol commented on Allow other user roles to access to the categoriesMay 22, 2017Hi WPMU Dev's I think I managed to solve the problem. Do you want to test my changes? Thank you, laurent.
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lol commented on Allow other user roles to access to the categoriesMay 21, 2017Hello Uttam, Thanks for the changes. This time the choice of the support manager is well saved (whether for a ticket or a support category). https://pix.debian-fr.xyz/upload/original/1495361599.png https://pix.debian-fr.xyz/upload/original/1495361652.png Unfortunately, the selected user has still no access to tickets... https://pix.debian-fr.xyz/upload/original/1495361686.png Have a good day. Laurent.
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lol commented on Allow other user roles to access to the categoriesMay 19, 2017Hello, uttam If I had known you were on it, I would have been more patient (and I would not have started working on it)! First of all thank you for the modified plugin. I have already test it. Unfortunately I was stuck on the same problem as you: - I can actually display the entire list of Wordpress users when I want to attribute ticket or support category. - The choice of a member other than an administrator (in the allocation of a ticket for example) is now allowed (GOOD): https://pix.debian-fr.xyz/upload/original/1495202871.png - BUT is not recorded into the database when I click "Save Change" (BAD): https://pix.debian-fr.xyz/upload/original/1495202964.png I'm not sure if I'm clear enought... If you need more details please ask. Thanks to the coder! :-) Laurent.
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lol commented on Allow other user roles to access to the categoriesMay 19, 2017Hello, No one at WPMU is willing to respond to my request?
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lol commented on Allow other user roles to access to the categoriesMay 17, 2017up ?
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lol commented on Allow other user roles to access to the categoriesMay 16, 2017Hello uttam and thank you, I was not expecting another answer! So why do the WPMU developers of the "Support System" plugin force support managers to be administrators? Does this make sense? No! So I ask that the "Support System" plugin be modified and allow the site administrator to choose users without super powers to answer support questions ...
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lol commented on Allow other user roles to access to the categoriesMay 15, 2017up ?
