No this does not work, because it turns it into a link to their account page, and doesn't record what they typed in there. I need it to pass through their "Department", so that when the admin gets the email, he can determine right away without searching for the user whether they should be approved.

That worked! Thank you so much for all of your help today!

Should I use this phpmailer hook to intercept the WordPress email? add_action('phpmailer_init', 'wse199274_intercept_registration_email'); function wse199274_intercept_registration_email($phpmailer){ $admin_email = get_option( 'admin_email' ); # Intercept username and password email by checking subject line if( strpos($phpmailer->Subject, 'Your username and password info') ){ # clear the recipient list $phpmailer->ClearAllRecipients(); # optionally, send the email to the WordPress admin email $phpmailer->AddAddress($admin_email); }else{ #not intercepted } }

Nope, that did not stop the WordPress email from going out.

I think I got this...testing now. Saw the add-on.

Thank you! It's still sending out an email saying to set your password. This is upsetting their members, because they entered a password when they registered. Any way to avoid this?

Here is the pippin login that we were using: https://pippinsplugins.com/wordpress-login-form-short-code/ I have searched the database to make sure it's not showing up anywhere.

I noticed when I view the source code that it's a class of "ms-extra-fields". I am using the Profile Fields add-on to customize...could that be our issue?

No, it was code that you guys gave me to add to the functions file of the theme, way back when this theme was developed. I deleted it, but it should still be in a post of mine here on the support forums. I'll look for it. Meanwhile, could this be caused by the migration from Membership to Membership 2 in any way? Or could it be a plugin conflict?