Hi Nithin, That's great - thank you for the information. Kind regards, Paul

I will close this ticket

Hi Nithin, Yes clearing the cache solved the problem - thanks for taking the time to look into it. Kind regards, Paul

Hi Nithin, I just created a new admin use to see if it is related to my profile - but I still see the same issue. Kind regards, Paul

Hi Nithin, It is in https://ozkem.com.au/ i have attached a screen grab. kind regards, Paul[attachment=1406984,131644]

Hi Tho, I have installed Snapshot Pro into thill.com.au - I also installed the plugin you supplied - I updated the wp-config.php with the exact settings you used for sydneypropsphotostudios and put in exactly the same file exclusions you did - however all backups fail at about 51% I don't think I will be able to get this working for my other sites at VentraIP - maybe it is a limitation of the shared hosting they have. As mentioned previously with sydneypropsphotostudios we are paying for additional resources. My other clients are not prepared to pay for more resources. Kind regards, Paul

Hi Tho, Thank you for troubleshooting this issue for me - I will follow your instructions and implement this for all my sites so that Snapshot Pro works. Kind regards, Paul

Hi Nithin, Thank you for your help kind regards, Paul

Hi Nithin, I noticed that it appears the backup has been successful for https://sydneypropsphotostudios.com.au/ - there is a snapshot visible. Has it correctly backed up? If so, what settings do I need to change to get Snapshot working on all of my VentraIP sites? kind regards, Paul

Hi Nithin, Great - thanks for all the help. Kind regards, Paul