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Sajid commented on Protected posts showing in category/tag archvieMay 10, 2017
Hi Rob, This is Sajid here, as we discussed in a live chat earlier today. I have created this ticket and reporting the developer regarding this issue. As soon as we will hear back from the developer, we will post a reply here with a status update regarding this bug. Unfortunately, we are unable to provide an ETA though so we really appreciate your patience here. Best Regards, Sajid - WPMU DEV Support
Sajid commented on Can not edit/create campaign after mapping domain with SSLMay 10, 2017
Hello peter, As discussed on live chat already, I am flagging SLS (code experts) here for their invaluable feedback on this matter, if possible. But as you know, to proceed further with this issue. They must need FTP and WordPress admin credentials that you can send us by using our contact form in following format. You can send the requested details via our secure contact form in following format. Subject: "Attn: Sajid Javed” - WordPress admin username - WordPress admin password - login url - FTP credentials (host/username/password) - link back to this thread for reference Best Regards, Sajid - WPMU DEV Support
Sajid commented on Image optimization failMay 07, 2017
Hello Thomas, Hope you are doing good today :) As described earlier, some themes use full sized images instead of thumbnails (smaller versions of the original image). Whereas, WP Smush does not smush original images by default. So after enabling the "Include my original full-size images" option from WP Dashboard -> Media -> WP Smush -> Settings will include original images too. You may also like to take backup of your original images too by enabling "Make a copy of my original images" from WP Dashboard -> Media -> WP Smush -> Settings. In case you don't like the optimization results and you have a backup to restore. Please share the link to your site so I could check where things are at and make a suggestion accordingly. Hope that helps! Feel free to post a reply if you need further assistance :) Best Regards, Sajid - WPMU DEV Support
Sajid commented on I have a self-referring scripts or misconfigured pluginsMay 07, 2017
Hi Sammy, 1. Replaced the current .htaccess file with a new one containing the default Wordpress code. Old .htaccess can be fount in public_html/feedbackscout.com/.htaccess.TID2217238 I am concerned about this point. Since there is some server sided rules to enable some security modules like Prevet PHP execution. So this might cause that not to work. You may need to revisit WP Defender -> Security Tweaks page and follow the recommendations again. Same for any other plugin that writes some rules in .htaccess file like Hummingbird plugin. Hope that helps! Feel free to post a reply if you need further assistance :) Best Regards, Sajid - WPMU DEV Support
Sajid commented on Defender is Still Scanning Weekly and sending Report though Turned OffMay 07, 2017
Hello Julian, Thanks for sharing more details. I will pass it along to developer Hoang so these could be patched up as well. Thanks again and have a nice weekend :) Best Regards, Sajid - WPMU DEV Support
Sajid commented on Asynch Appointments synch not working between Appointments+ and GcalMay 07, 2017
Hello Adeon, Hope you are doing good today! I am really sorry for the delay on this ticket. But I still, have not heard back from the developer. I have pinged the developer again requesting a hotfix/patch (if possible). As soon as I will hear back from the developer. Either myself or support person will post a reply here. Best Regards, Sajid - WPMU DEV Support