Hi, I have tested the functions.php solution, but it doesn't seem to work. Break Hours - now can be in 5 minute chunks - see here: https://www.screencast.com/t/wP9R8jFztXys But on Front end the timeslots do not match 'Break Hours' see here: https://www.screencast.com/t/Zjd2iXxkWoRA There should be timeslots for 15 minutes length: 9am to 9.15am Break Hour: 9.15am to 9.20am 9.20am to 9.35am As you can see from screenshot there is no 'Break Hours' at 9.15 or 9.35am and timeslots are not available for 9.15 to 10am? Maybe this solution doesn't work the way you stated? or I have misunderstood?

HI, Thanks for that. Firstly I haven't had a chance to use your Functions.php solution. I will let you know if it works. Secondly regarding the 'padding time' why has its function changed? Why call it Padding time when it is not longer 'Padding time' its function appears to have changed to 'Extending Timesolts' which is nothing like 'Padding time' or nothing like what it was??! Your should make this point clear in your marketing, that 'Padding Time' between timeslots is not 'Padding time' but 'extend timeslots'

nithin - sorry I am confused. Padding time - doesn't work. If my service providers have timeslots of 15 minutes then I add 'Padding Time' or 15 minutes what should happen? a) a break time of 15 minutes between each available timeslot? - which is what used to happen until current or previous update or b) a 15 minute time slot, becomes a 30minute time slot? - which is what happens now, and is not what I would call 'Padding time' Maybe I am now misunderstanding the current meaning of 'Padding Time' ? The soluton offered here: https://premium.wpmudev.org/forums/topic/appointments-legacy-time-calculus-ignores-padding#post-812510 was tested and it does not work, so this is no use to us. panos - Many thanks I will use this to see if it will change the 'Break Hours' to 5 minute slots. I iwll let you know.

Hi, By all means have a look at what is wrong with the Appointments+ plugin, in regards to padding time, here is my support request: https://premium.wpmudev.org/forums/topic/padding-doesnt-appear-to-be-working#post-1240062 Your colleagues have confirmed it doesn't work, and so I am waiting for the developers to correct this and find a solution. As for the 'Beak Hours' it seems that I have to stick with 15 minutes as 'Break Hours' reflects the time period on appointments. So I have Appointments = 15 minutes. Therefore it appears I can only have 'Break Hours' of 15 minutes. I need '5 minute' break hours. I do not think your solution will provide this? I tested and I got a 'Services are not divisable error' And I was only 'allowed' to have 10 minute timslots for my appointments. If you could provide a solution on this that would be great

Hi, Many thanks for the response. Do you know if the developers are close to solving the issue? As we really need this element working. Regards Chris.

Hi I am not sure if there was an account before. BEcause the only version of the Appointments plugin was the free version. We have migrated to the paid Appointments+ version for the 'padding' functionality. Which did appear to be working. I think it only stopped when we upgraded from 1.9.4 version. So I presume the padding time was working. As we would have 15 minute appointments with 15 minute padding so availability would be Appointment 1 12.00 to 12.15 Padding Time 15 minutes Appointment 2 12.30 -12.45 And so on... NOw as you can see even though we want 15 minute appoinments it is giving us 30 minute appointments. I loo forward to this being resolved.

Hi Sorry for the delay 1) I cannot remember the plugin version but on our live site it is Version 1.9.4 and that has the two issues. 2) I think with this version the 'time' issue appears to have been fixed. As I have just made a test booking and the times are all correct. 3) The padding issue remains. With these settings: https://screencast.com/t/PhZkQtJy5w The padding issue still remains and it doesn't matter if I adjust Padding in a) Services or b) Service provider's area The 15 minute mettings is extended to 30 minutes see here: https://screencast.com/t/l2TfdirjjWun I can and have granted access previously what email address do I send the access to? Many thanks

Sorry I can but I seem to be having to supply the same information over and over again. The version I am currently using is 2.0.4 which I updated at the behest of your developers, because I didn't have the latest version. And I can confirm the issues remain in place. When I first submitted this issue on Feb 21st I provide access to the back end of the website. So now I shall update the plugin again and let you know if this latest update removes issues. Many thanks

Hi, As I have said previously we do not want to install your app. I sent Access to the developer who was dealing with this. Are you saying that with the latest update the issue is solved?